Customer Service Representative -

Location: Minneapolis
Posted on: November 18, 2024

Job Description:

CSR/Inside Sales!! Immediate need. This position will be in the technical inside sales department. Our client is a designer and maker of electronic high density connectors. Majority of their customers are in higher end industries. Thus, they have pretty strict standards to meet. They've been around for 30 years and are looking to add some great team members to their inside sales department. If you have technical abilities, please apply today!

Duties: Sell products to independent manufacturer reps nationally. They will be assigned to a territory. The customers and reps from that territory will call or email in. They will process all types of domestic and international customer inquiries, such as taking orders, entering data, requests for pricing, samples, literature, drawings, order status, expedites, complaints, and other general sales and customer service functions as required. Receive orders from customers and process them according to established procedures.

Account for changes to existing orders using memos and other acceptable procedures. Respond to customer requests for pricing and delivery. Work up prices on computer generated templates and/or quote previously established pricing from data base.

Requirements:

?Higher education, industrial or electronic industry inside sales and customer interaction preferred. Ideal experience includes working with independent sales reps.

?Knowledge of Windows, Outlook, Access and TCM, or equivalent.

?Effective written and verbal communications skills.

?A positive attitude, high level of motivation and excellent ability to interact with others in a team environment. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Eagan , Customer Service Representative -, IT / Software / Systems , Minneapolis, Minnesota